Thanks for shopping at Heavensent Baby Outlet. We always try to ensure a stellar shopping experience for you. But if you're not pleased with your purchase for some reason, we're here to help.
Returns / Exchanges
You may return or exchange any item within 7 days of receiving your order. This can be done either by shipping or in person. If you need to return or exchange an item, please click here to send us your order number, details about the product you would like to return and reason for return. We will process your request and respond quickly with instructions on how to proceed.
Refunds can take the form of store credit or cash.
- Eligible items for return, exchange or refund must be in new, unaltered, unwashed and unused condition.
- Items must be in original packaging (if applicable).
- Refunds can only be credited to the original payment method.
- We reserve the right to refuse or deny any request for exchange or refund in breach of this policy.
If you have any questions please WhatsApp or call us at 750-2390.